Frequently Asked Questions
Everything you need to know about shopping with Viper Car Care.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Yes, we prioritize sustainability and ethical labor practices. All our apparel is manufactured in certified facilities that ensure fair wages and safe working conditions.
How can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately at support@vipercacare.com for assistance.